1.What's your advantage?
   In-house R&D designers ready for custom requests, OEM & ODM services can be provided . Professional on customized order!
   Experienced salesperson at least has 5 years experience who can offer professional service and best control for all orders to us,
   as eyes here for all customer. All inquiries will be replied within 12 hours.

2.Can you offer free samples? Sample time?
   Existing sample be free only with freight collected
   As OEM customized sample is charged the design's set up cost what can be refunded after order confirmed.
   Sample time: Within 5-7 working days after everything confirmed.

3.How do your packing of the goods? Do you offer customized packaging?
   The standard export packing: opp polybag with per piece, then with 3/5 layers corrugated inner & out cartons.
   Of course also can packing as customer request, like gift box, CDU display, pallet packing etc.

4.How does your factory control the quality?
   I. We have strict quality control system from approval each material to finish umbrella. 
   II.Before production, a pre-production sample will be made for salesman to approve. On each step production,
      we have strictly online QC inspection.
   III.After goods finally packed in cartons, our QC inspect goods at randomly.

5.What is your best FOB price per unit when ordering 500, 1000 and 2000pcs? 
   Our MOQ is usually 500pcs (FOB XAIMEN), favorable discount is negotiable for bigger qty.

6.What is your mass order delivery time?
   The time of delivery is 35-50 days after order confirmed.

7.What is your payment terms?
   We accept 30% T/T in advance, 70% before loading.

8.Is there any branding options, packaging, insert card or user manual etc.?
   Different designs / colors are available for the umbrellas and the packaging, we can simply customize as your 
   request to make your ideal umbrella.

9.Are you manufacture or trading company?
   We have a professional umbrella manufacture which was started in 1998. Company founder has more than 10 
   years umbrella production and management experience.

10.What format of the file do you need if I want my own design?
     You can provide AI or PDF, we will make clear artwork for your final confirmation.